I have never used an authentication app to log in to Okcoin in the past.I emailed Okcoin for help several times and they will not respond. In addition to that, Okcoin allows users to click the ‘Get Support’ tab right under the ‘Help Center’ tab. This will take you to a window where you can submit an issue directly to Okcoin. OKCoin is a global cryptocurrency exchange founded in 2014, with offices in San Francisco, Malta, Hong Kong, Korea, Japan, and Singapore. In keeping with the lofty mission “to make crypto investing and trading more accessible to anyone around the world,” OKCoin has recently announced a large expansion to its San Francisco office.
- We’re sorry to hear that our support team has not been able to reach back out to you, as it is our top priority to respond to every single customer.
- They have 100+ employees with offices in San Francisco, Miami, Hong Kong, Singapore, and Japan.
- Okcoin offers a streamlined cryptocurrency exchange experience.
- Whether you’re new to cryptocurrency or an experienced trader, you’ll be able to appreciate the streamlined Okcoin interface.
- Okcoin itself does not provide trading bots, but users may employ their own automated trading strategies through the platform’s API.
- Not merely content with following trends, the exchange has often been at the forefront of introducing innovations that enhance the overall trading experience.
If that is the case, you should have gotten an email from us with the next steps needed for your account to be reactivated. If you don’t see it, please try checking your spam folder or reach out to them directly at for assistance. There was always some nuance or problem when it came to withdrawals or getting assets out of okcoin. I have been trying to get my Terra Luna for 3 months and there was always a problem, either the sms verification won’t send or mobile call confirmation won’t work.
These may be pie in the sky numbers to most, but institutional investors will likely find them noteworthy. If you’re in the market for a new crypto exchange, you may have come across Okcoin. This crypto exchange platform is globally licensed and serves over 190 countries. Okcoin offers crypto purchases with credit cards, spot trading, and margin trading as well as staking and DeFi lending opportunities.
OKCoin Exchange: Areas for Improvement
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It is not an individual issue, changing my phone didn’t help. Customer service does nothing but sugarcoating the problem. Hi Cami, thanks so much for taking the time to reach out. We’re sorry to hear that our support team has not been able to reach back out to you, as it is our top priority to respond to every single customer. In order to expedite a solution, please send us a direct message @okcoinhelpdesk on Twitter so our escalations team can take a look right away. Austin DeNoce is a writer, personal investor, and entrepreneur who is focused on trading and investing education for macro, crypto, equities, derivatives, and foreign exchange traders.
Is OKCoin regulated?
2) Trading Pairs do NOT include USDT or USDC, they’re all with USD. Not only will you earn crypto as you use the platform, but you can also access a $10 sign-up bonus. You’ll enjoy the reward after making your first deposit. Here are some of the top features that Okcoin has to offer for crypto investors. There are over 75 cryptocurrencies available on Okcoin, giving it one of the larger selections, even compared to the top cryptocurrency apps.
The Okcoin team helped me in a very…
It took several weeks, and all responses were from foreign counties received in the middle of the night. The exchange offers what it calls trading accounts and funding accounts. This is a way of separating funds you want to use for active trading and funds you want to store. Money and cryptocurrency you want to trade must be in your funding account, whereas withdrawals can only be made from your funding account.
Today, it trades at more than $2.3 billion during any given 24 hours period. They include an intuitive mobile app that permits users to access the platform. The company places a premium on customer experience and satisfaction.
Everything is clearly labeled and easy to understand, which is helpful if you’re getting started with crypto. The exchange explains how to set up an account and start buying cryptocurrencies right from its homepage. That said, the regulatory information about the exchange remains scant on the exchange’s current website.
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For deposits and withdraws of fiat and digital currencies, only bank transfer and crypto wallets are available. That means you can’t add or withdraw funds through e-commerce services or bank cards. Unfortunately, OKCoin does not offer their users any sort of bonuses or promotions for trading. The cryptocurrency exchange is already okcoin review very successful and highly liquid, so they have no need to entice new traders to their platform. Whenever there is a lack of clarity around a platform’s back-end security, it is usually best to custodian private keys yourself. But given this is a platform most suited for new and passive investors, that could be a lot to ask.
I hope people read this review before they deposit any money. Someone responded my other review saying email your concern to provided email but they don’t even care to respond. This company don’t deserve to be in market they are big scam. ——-UPDATE——-This thief company told me I can only withdraw my money after 6 Months. I disputed my transaction and my bank was able to get the money back and credited my account.They dont have rights to hold anyone money over 6 months. Do not deposit money otherwise these crooks will steal.
OKCoin is a safe cryptocurrency exchange as they use the latest encryption technology to help to secure its website from hackers and enables two-factor authentication for logins and withdrawals. Their website and app make it impossible to buy or sell most of the time. The software doesn’t work, and if you click on sell nothing happens.Costumer support is never available and the page doesn’t load completely. I received an email from Okcoin stating “all my documents had been received and account was verified”.I have not logged into my Okcoin account in the better part of a year.
You’ll also need to give your first name, last name, nationality, and the passport information when prompted. To ensure that withdraws of any kind to your crypto wallets are valid and secure. There, you’ll find all of the necessary data for traders, including a trading chart (in two colour schemes, light or dark). After you’ve signed up for an account through the exchange, you’ll gain access to the full range of options offered. You can also rest assured your funds are safe with the exchange.
The only thing that has made my experience less than stellar is the lack of other coins within the stacks ecosystem being available (xBTC, USDA, DIKO and ALEX for example). I understand liquidity is maybe not sufficient but Okcoin was the only place to get them and did leave a sour taste in my mouth when they were delisting the few coins that were listed for stx. I really hope these come back in the future especially as the network grows. All investments involve risk and the past performance of a security, or financial product does not guarantee future results or returns.
We’re focusing on the international OKCoin Exchange, which accepts the US dollar (USD) in. Despite these far-ranging choices, the OKCoin exchange proves simple to learn, navigate, and use. Information is distributed in the upper menu and side tool panels, too. OKCoin Exchange and Prime Trust also announced the launch of its stable coin known as OKcash (OKUSD). Today, there are 78 million OKUSD in existence, a figure similar to Litecoin’s 105 million coins. I have a decent amount of money on the platform (STX, AVAX being the big draws for me) and haven’t had any problems but I’d be lying if I didn’t say these constant scam callouts are concerning.
OKcoin, may you continue with your long term goals of expanding the possibility for all to obtain and trade crypto currency. A bit confusing and cumbersome having to change between funding and trading accounts. Also would be nice to have transactions records (buy/sell/limit/market orders/earn etc.) shown in one place. Okcoin has had my account on “risk control” for over 3 weeks because the site wasn’t working and I accidentally clicked “add payment” too many times.